Shipping Policy

At Nachrall, we ensure that your orders are delivered safely and on time. Our delivery process is designed to be transparent, reliable, and customer-focused.

Shipping Coverage

  • We ship across India (PAN India serviceable pin codes).
     
  • International shipping will be introduced soon (details will be updated).

Logistic Partners

We have partnered with trusted courier and logistics companies to ensure smooth and safe delivery of your orders:

  • Shiprocket
  • Delhivery
  • DTDC
  • India Post (Speed Post/EMS) – for remote or non-serviceable areas

Turnaround Time (TAT)

  • Order Processing Time: 2-3 business days (excluding Sundays and public holidays).
     
  • Standard Delivery: 5–7 business days (metros and major cities).
     
  • Extended Delivery: 7–10 business days (remote towns and villages)
     

Note: Delivery timelines may vary due to unforeseen circumstances such as weather conditions, strikes, or regional restrictions.

Shipping Charges

  • Free shipping on prepaid orders above ₹1500
     
  • For orders below ₹1500, a nominal shipping fee of ₹79will be applied.
     
  • Cash on Delivery (COD) is available with an additional fee of ₹50.

Order Tracking

  • Once your order is dispatched, you will receive an SMS/Email with tracking details.
     
  • You can track your shipment directly on our website or on the courier partner’s tracking portal. 

Delivery Attempts

  • Our courier partner will attempt delivery up to 3 times.
     
  • If undelivered, the order will be returned to us.
     
  • In such cases, we will contact you to re-confirm delivery or issue a refund (excluding shipping charges).
     

Nachrall ensures every package is packed with care, delivered with trust, and handled with responsibility — because it belongs to all of us.